Meet The Team

Where Quality Service Matters

When you get in touch with Dependable Energy, you can expect a personalized customer experience from start to finish. Our team is courteous and dedicated to helping you reach your full-service energy needs. When you work with us, you work with a family and locally-owned company. That means we’ll treat you like an individual, instead of just another account on the books. Plus, we provide emergency services for our existing full-service customers, so you’ll never be left without heating or cooling. Get to know the faces of the Dependable Energy team below! We’re always here to help.

Glenn Noble

President

43 Years of Industry Experience

Keith Noble

Operations Manager

12 Years of Industry Experience

Jeff McManamy

Service Department Manager

37 Years of Industry Experience

Karen Bruce

Oil & Gas Manager

13 Years of Industry Experience

Lauren Duggan

Service Coordinator

6 Years of Industry Experience

Colleen Kelsey

Customer Service

41 Years of Industry Experience

Madison Butkus

Customer Service

1 year of Industry Experience

Areas We Serve

From prompt fuel delivery services to comprehensive cooling and heating system services and even installations, you can depend on Dependable Energy to be there to help maintain and repair your Connecticut property. Our team is licensed, insured, and equipped to help with projects both big and small. To learn if you fall within our service area, make sure to check out the towns denoted to the right!

Contact Us Today

For more information about our services, call us at (203) 758-5831 or complete the form.

What Happens After I Send My Message?

Our team will review your information.
A staff member will contact you as soon as possible.
We will work with you to schedule your service.

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Our Technicians - FAQ | Dependable Energy

Frequently Asked Questions

Are Dependable Energy technicians background-checked?

Yes. All Dependable Energy technicians undergo background screening as part of our hiring and onboarding process. We take the trust homeowners place in us by inviting our team into their homes very seriously, and hiring standards reflect that responsibility.

What qualifications do Dependable Energy technicians hold?

Our HVAC technicians are fully licensed in the state of Connecticut and hold all certifications required for the services they perform, including EPA Section 608 certification for refrigerant handling. Our Heil Elite Dealer status requires ongoing factory training that keeps our technicians current on the latest equipment and installation standards.

Will I always get the same technician for service calls?

We make every effort to assign consistent technicians to recurring service appointments when possible, as we know continuity matters to homeowners. However, for emergency calls and high-volume periods, the first available qualified technician will be dispatched to get to you as quickly as possible.

How long have the technicians been with Dependable Energy?

Many of our team members have been with Dependable Energy for years, which reflects the stability and culture of the company. Long-tenured technicians build deep familiarity with the homes and equipment they service regularly, which translates into better and faster diagnoses on service calls.

Can I request a specific technician for my service appointment?

Yes. If you have worked with a specific technician and prefer to have them return, let us know when you schedule your appointment. We will do our best to accommodate the request based on their availability and your service area.

Does the team handle both installations and repairs, or are those separate crews?

Our technicians are cross-trained in both installation and service work. Larger installation projects may involve a dedicated installation crew, while service and repair calls are handled by our service technicians. All crews operate under the same licensing, training, and quality standards.

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Meet the Team