From prompt fuel delivery services to comprehensive cooling and heating system services and even installations, you can depend on Dependable Energy to be there to help maintain and repair your Connecticut property. Our team is licensed, insured, and equipped to help with projects both big and small. To learn if you fall within our service area, make sure to check out the towns denoted to the right!
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For more information about our services, call us at (203) 758-5831 or complete the form.
What Happens After I Send My Message?
Our team will review your information.
A staff member will contact you as soon as possible.
We will work with you to schedule your service.
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Frequently Asked Questions | Dependable Energy
Frequently Asked Questions
What is Dependable Energy's price protection program?
The price protection program allows fuel customers to lock in a maximum price per gallon for the heating season. If the market price exceeds your locked rate, you continue to pay the protected price. If the market price drops below your locked rate, you pay the lower market price — you are protected from increases while still benefiting from decreases.
What is the difference between price protection and a cap price program?
A cap price program sets a ceiling — you never pay above that price, and you benefit if prices drop below it. A fixed price program locks you into a specific price whether prices go up or down. Dependable Energy's price protection program works as a cap, so you get the best of both: protection from spikes and the benefit of drops.
When should I sign up for price protection?
The best time to enroll is in spring or early summer, before the heating season begins and before energy prices typically rise. Late sign-up is still possible but may come at a higher locked rate. Contact us at
(203) 758-5831
in spring to discuss current program pricing and availability.
Is there a fee to enroll in price protection?
Price protection programs typically carry a per-gallon premium above the standard market rate in exchange for the price ceiling guarantee. The specific terms vary by season. Ask our team about the current program pricing when you call — we will explain the exact cost and help you decide if it makes sense for your situation.
Does price protection apply to all fuels Dependable Energy delivers?
Price protection availability varies by fuel type and season. It is commonly offered for heating oil. Ask our office at
(203) 758-5831
about current availability for heating oil, Bioheat, and propane, and what the terms are for the current season.
Can I combine price protection with the budget plan?
Yes. Many of our customers combine price protection with the budget plan for maximum financial predictability — your fuel price is capped, and your monthly payments are spread evenly. This is one of the most popular combinations among homeowners who want stable heating costs throughout the year.
!
Ice and snow-covered driveways, walkways and paths present a real hazard to oil and propane trucks, along with their drivers. These conditions can make it impossible for us to deliver oil or propane to your home when scheduled.
Please maintain a 10' wide path in your driveway, clear of ice and snow, for our trucks.
A path should be cleared to your oil and propane fill location to ensure safe access and uninterrupted delivery service.
Thank you for your business and for your cooperation!