Connecticut winters can be a stressful time, especially when the majority of your heating occurs during a three or four-month period. For that reason, we strongly recommend our easy 10-month budget plan, enabling you to manage your costs throughout the year. Now, you can easily spread out your payments evenly, just like the majority of your utility expenses.
It’s simple. We calculate your estimated fuel usage through the year. Typically, this 10-month program starts in the early summer. You pay a predictable monthly amount based on existing prices and your estimate usage for the coming year. We calculate your estimate usage for the coming season based on your home’s previous usage, the type of equipment currently installed, comfort preferences, the number of people at your residence, and other important factors. Your deliveries are made at our regular, competitive market prices throughout the year. We strive to make the cost of heating easy and predictable. Contact us today to enroll.
Areas We Serve
From prompt fuel delivery services to comprehensive cooling and heating system services and even installations, you can depend on Dependable Energy to be there to help maintain and repair your Connecticut property. Our team is licensed, insured, and equipped to help with projects both big and small. To learn if you fall within our service area, make sure to check out the towns denoted to the right!
Contact Us Today
For more information about our services, call us at (203) 758-5831 or complete the form.
What Happens After I Send My Message?
Our team will review your information.
A staff member will contact you as soon as possible.
We will work with you to schedule your service.
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Frequently Asked Questions | Dependable Energy
Frequently Asked Questions
What is included in Dependable Energy's budget plan?
The budget plan covers your estimated annual fuel delivery costs (heating oil, propane, or diesel) spread across 12 equal monthly payments. Some plans can also include service contract costs. At the end of the plan year, your account is settled based on actual usage versus the estimate.
How is my monthly budget plan payment calculated?
Your monthly payment is calculated by estimating your annual fuel usage based on your home's size, equipment, and historical consumption, then multiplying by the projected fuel price for the year. The total estimated cost is divided by 12. If fuel prices or usage change significantly, your rate may be adjusted.
What happens at the end of the budget plan year?
At the end of the plan year, Dependable Energy reconciles your account. If you used more fuel than estimated, you will owe the difference. If you used less, you will receive a credit toward the next plan year or, in some cases, a refund. We will send you a clear end-of-year settlement statement.
Can I combine a budget plan with price protection?
Yes. Combining a budget plan with our price protection program is a popular choice among our customers. The price protection program locks in a maximum fuel price for the season, while the budget plan spreads your payments evenly. This combination provides both price stability and payment predictability.
Can I cancel my budget plan?
Budget plan cancellation terms are outlined in your plan agreement. In general, cancellations mid-year may require settlement of the outstanding balance. Contact our office at
(203) 758-5831
to discuss your situation and we will work with you on the best outcome.
Who is eligible for a budget plan?
Budget plans are available to residential fuel delivery customers in our service area who are in good standing on their account. New customers are typically eligible upon establishing service. Contact our office at
(203) 758-5831
to enroll and we will walk you through the process.
!
Ice and snow-covered driveways, walkways and paths present a real hazard to oil and propane trucks, along with their drivers. These conditions can make it impossible for us to deliver oil or propane to your home when scheduled.
Please maintain a 10' wide path in your driveway, clear of ice and snow, for our trucks.
A path should be cleared to your oil and propane fill location to ensure safe access and uninterrupted delivery service.
Thank you for your business and for your cooperation!